Your patients love when you communicate with them. As their healthcare provider, they've trusted you with their most precious possession: their health! As a result, your patients place a high amount of value in any communication from you, and the best way to communicate with them is by meeting them where they are: on their cell phones.
Patients are not only accustomed to receiving texts, but they now expect and want you to be texting them! Texts with with helpful articles and informational videos improve patient education, which in turn improves their treatment adherence and health outcomes, thus reducing churn in your office.
What has your experience with texting your patients or sharing videos been? Do you have any favorite topics or "table talks" that you wish you could share with more patients?
We'd love to hear from you, so send an email to [email protected] and let me know what you've seen in your practice!